Privacy Policy

Last Updated May 8, 2025

GrowthClick Inc. (“Company” or “We”) respects your privacy and is committed to protecting it by complying with this policy. This privacy policy describes how we collect, process, and manage information relating to app users (“you”) through our website, online e-signature services, iPhone/iPad app, and Android app (collectively referred to below as “JetSign” or the “App”). JetSign is an online service and set of software applications for capturing and processing electronic signatures and documents on behalf of one or more parties.

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, do not download, register with, or use the App. By downloading, registering with, or using the App, you indicate that you understand, accept, and consent to the practices described in this privacy policy. This policy may change from time to time. Your continued use of the App after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.

Secure Cloud Storage

To let our users access their documents from multiple devices (e.g. phone, tablet, web browser) and sign documents remotely with other users, JetSign stores documents using cloud-based file storage with AES-256 encryption at rest in a secure data center. The data center is located in the United States and operated by Amazon Web Services, Inc (AWS). Application data records relating to documents, signing audit trails, and users are also stored securely with encryption at rest in the US-based AWS data center. All documents and data records are encrypted during transit with SSL/TLS encryption.

How We Collect Your Information

User Provided Information

Automatically Collected Information

What We Do With Your Information

We manage and process your data in our role as a Software-as-a-Service (SaaS) provider. We use information that we collect about you or that you provide to us, including any personal information:

Our goal is to deliver an easy and secure user experience for all users of our e-signature application, including our customer users and their signers or end-users. We respect your right to privacy and do not sell or rent your information to any third parties. However, we may share your information with third parties in the circumstances described below.

Managing Information With Third Parties

Do third parties see and/or have access to information obtained by JetSign?

Yes. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:

What are my opt-out rights?

You may withdraw consent to the use and disclosure of personal information at any time, unless the personal information is necessary for us to fulfill our reasonable business or legal obligations. We will respect your decision, but we may not be able to provide you with certain products and services if we do not have the necessary personal information.

You can close your account and request that all information be removed by logging into the application, choosing Account (top right menu), and selecting “Remove Data”. You may opt out of email through the unsubscribe instructions in the footer of each email or by requesting opt-out at help@jetsign.com.

Data Retention Policy, Managing Your Information

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize or aggregate your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

For users accessing JetSign in “Guest Mode” without a registered email address, we will retain User Provided data to support ongoing access and downloads for at least 30 days, after which the User Provided data may be removed.

For users accessing JetSign with a “Free Trial” account with a registered email address, we will retain User Provided data to support ongoing access and downloads for at least 90 days, after which the User Provided data may be removed.

For all other registered users and customers, we will retain User Provided data for as long as you use JetSign and for a reasonable time thereafter.

When you remove one or all of your documents, or use the “Remove Data” feature, your document(s) will be removed from your account immediately and permanently deleted within 7 days.

If you’d like to delete User Provided Data that you have provided via JetSign, please choose the “Remove Documents” or “Delete Account” option at the bottom of the Account screen. Alternatively, you may contact us at help@jetsign.com for information regarding the existence, use and disclosure of your personal information and to be given access to that information and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for JetSign to function properly.

Children

We do not use JetSign to knowingly solicit data from or market to children under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at help@jetsign.com. We will delete such information from our files within a reasonable time.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application and have agreed to keep that information confidential. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy at https://www.jetsign.com/privacy/. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

By using the Application, you are consenting to the use of an electronic signature and to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing” means using cookies on a computer or mobile device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States or Canada. If you reside outside the United States your information will be transferred, processed and stored there under United States privacy standards.

About

JetSign is a registered trademark and business name for GrowthClick Inc., a Canadian corporation. Our address is #250 - 5148 48th Avenue, Delta, BC, V4K 5B6, Canada.

Contact Us

If you have any inquiries or complaints regarding privacy while using the Application, or have questions about our practices, contact us by email at help@jetsign.com or visit us at https://www.jetsign.com.